Wednesday, November 22, 2006

Company attitude...

Just a quick follow-on from my rant about companies taking our money but not expecting to provide anything in return.

Our fake alternative telco, du, has announced that:

"...it will allow new customers to register for mobile numbers starting on November 26, but details about pricing and its launch may have to wait until January."

Go to their website and they tell you nothing. Cliches, jargon, mission statements, all the usual press release phrases trotted out again. But information? What are they actually going to provide, when and for how much? Forget it.

But they will "allow" customers to register for mobile numbers from next week. They say: "Under a campaign beginning next week entitled "055 my number," etisalat customers wishing to switch to du may carry over their seven digit number at a cost of Dh100.

Why would anyone switch when we don't know what, when or the cost?

Yet another example of 'you give us your money, we'll decide later what we'll give you in return.'

The announcement was carried in Gulf News.

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